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Salesforce to help Nestlé create better customer journeys. Do more partnerships lie ahead?

Posted by Amanda McDonald on Posted in SalesForce Information and Resources
Nestlé Waters has just announced its partnership with Salesforce in launching its Customer Engagement Center. The office for the Customer Engagement Center will be based out of Salesforce’s New York offices, in a lab-like atmosphere.   “Every conversation about beverages on a social platform represents an opportunity for us to engage with our consumers,” said…

Can you feel the heat? July’s top Salesforce articles

Posted by Amanda McDonald on Posted in SalesForce Information and Resources
It’s that time of the month again! July brought sweltering heat and weekend vacations, and fortunately a whole lot of great Salesforce articles as well. As usual, I’ve put together a list of what I believe to be the most relevant and useful Salesforce-related articles from around the web in July for your reading pleasure.…

Did You Know? LinkedIn Sales Navigator Now Syncs With Salesforce

Posted by Amanda McDonald on Posted in SalesForce Information and Resources
It has been announced that LinkedIn Sales Navigator  will be integrated with Salesforce and Gmail. The Sales Navigator tool was launched in 2014 with the intent of connecting salespeople with potential clients, by means of leveraging LinkedIn’s database of information. While in Sales Navigator’s previous form, salespeople would be required to track leads manually, targeting…

A Salesforce Admin’s Life In 9 GIFs

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
Yes, dear friends and readers. Yes. I went there.   When a certain GIF manages to capture “that moment” accurately, the results are hilarious- and personally I just can’t get enough of them. So, in honor of awesome-short-looped-videos, I decided to go full-Buzzfeed in this one: this is Rainforce’s take on the site’s infamous GIF posts-…

The Best of June- top 8 Salesforce articles of the month

Posted by Amanda McDonald on Posted in SalesForce Information and Resources
This month’s list of top 8 Salesforce articles and posts is a very diverse one. Rainforce is essentially a blog for Admins, with some added content that deals with Salesforce implementations and tips to make this massive process easier. On this month’s list, though, I chose to include a couple of articles meant for Salesforce…

5 Steps to Reversing your Salesforce Training Fortune

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
“CRM projects fail for a variety of reasons. In the North American market, a recent study estimates that over half of all CRM implementations fail to meet their objectives.” –CRMsolution.com. This stunningly high failure rate can be largely attributed to inefficient+ or non-existent training programs. So you’ve taken on a great new hire. They are…

[INFOGRAPHIC] The 10.5 Commandments of Salesforce Users

Posted by WalkMe Team on Posted in SalesForce Information and Resources
Infographics are a great learning tool; they help information sink in a little better, and that certain thing we’ve heard countless times before but never got our heads around it, can finally be processed properly with a visual aid. A good infographic demands more creative input in the presentation of information to make it instantly…

Stand on the Shoulders of Giants: May’s Top 8 Salesforce Articles

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
Are you ready to learn something new? This month’s roundup of awesome articles and posts will take you by surprise. It’s full of eye-opening insights, brilliant tips and great influencers to follow and broaden your knowledge even more. Enjoy!   1. 5 powerful ways to supercharge any Salesforce project Kicking off this month’s list is Scott…

8 Clever Salesforce Insights I Found This Week on Twitter

Posted by Amanda McDonald on Posted in SalesForce Information and Resources
A lot of wisdom can be put in a few words, and the awesome Salesforce admins on Twitter prove it.  This social network is filled with clever insights, from the latest trends and technologies to the most current issues, which guarantee that you’ll stay focused on the most up-to-date material. These 8 tweets I stumbled…

6 Ways to Knock Salesforce Training Out of the Park

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
“I hear and I forget. I see and I remember. I do and I understand.” – Confucius Salesforce training should be understood as a process, not as an isolated incident during the initial onboarding stage. Just because an employee has finished initial training doesn’t mean they have a perfect understanding of a software platform. Someone…