Forgettable Salesforce training? Find out how WalkMe improves retention and engagement.
For Salesforce to give a true and objective view of a company’s status, end users must be trained to fully adopt the CRM into their workflow.Hire Talented Sales Professionals, Train for Salesforce Talent

Salesforce Training Increases Accountability
While it might be tempting for a company to rely on the talent of their sales representatives alone, the incentive to invest in Salesforce training begins with holding those talented team members accountable. Honest reporting removes ego and favoritism to reveal who is meeting and exceeding their quotas, how much it is costing to get there and much more. It is possible that the top salesperson also works with the smallest profit margin, and if their process were replicated the profit margin of the entire team would suffer. In this scenario, there could be a sales representative whose process used significantly fewer resources but was overlooked in reports that didn’t give a full and detailed picture. One side of accountability is ensuring that each employee is pulling their weight and meeting their goals. The other side of accountability is making sure successful strategies and processes are being replicated, while underperforming ones are left behind. Without accurate numbers, neither aspect of accountability can be held.Ongoing Salesforce Training, Continuous Improvement

Balancing Training and Selling
So what’s the catch? Most training methods take time away from the true function of the job, selling. Reading manuals, mimicking processes, viewing training videos – none of these directly result in more revenue for the company.Find out how WalkMe makes employees more productive during Salesforce training.
With Salesforce especially, there is a significant amount of possible training to go through. The free end user training available on Trailhead includes content that is expected to take just under 49 hours to consume. There’s even more training available if you’re willing to pay for it and yet more available in the ecosystem of Salesforce services that exist outside of the company itself. And to really see the scope of the training time burden, consider it on top of learning about the products being sold and the strategies to do so.The Salesforce Training Solution
If your dilemma appears to be too much training and you are not optimizing for sales, or not enough training and you aren’t able to optimize, then you haven’t yet found the right Salesforce training solution. Consider integrating a Digital Adoption Platform (DAP). Where traditional training methods pull users away from their work to learn, DAP’s like WalkMe add contextual guidance to your existing Salesforce for employees to receive instructions as they need while they work.WalkMe is the leading DAP for Salesforce. Start training your organization with the best.
In addition to the benefit of staying on the sales floor, learning in this way has been shown to increase retention and reduce errors. Time isn’t wasted reviewing a manual or re-watching a tutorial; instead, the DAP is able to identify when the user needs information and deliver it in real time. Investing in innovative training is just one way to sidestep the expense of taking sales representatives away from revenue generating activities. Companies no longer need to decide between neglecting training, which results in less than optimal reporting, or neglecting selling for the time it takes to train.Better Salesforce Training Improves Your Bottom Line
The importance of training goes a step further than improving workflow or better documenting and actually benefits the business’s bottom line. Training is the grassroots way of making the entire system optimized for better performance.WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence and machine learning, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.