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Salesforce Loses Customer Data. Will Salesforce Lose Customers?

Posted by Amanda McDonald on Posted in SalesForce Information and Resources
Last week some Salesforce clients were unable to access their data due to a database failure. Salesforce reassured customers that only a small percentage of customers were affected from the database failure, while majority were widely unaffected.   When Salesforce attempted to fix the file, which was thought to be a file integrity issue, the…

18 Salesforce Influencers you should definitely follow on Twitter

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
Need some inspiration? Wish to expand your knowledge of Salesforce? Looking for sources for great content that’s relevant for what you’re doing? You’ve come to the right place. Twitter is a great place for sharing your thoughts and connecting with new people, but it can also be an awesome source for Salesforce knowledge! Many Salesforce…

Salesforce Lightning is Now Available for Marketing

Posted by Amanda McDonald on Posted in SalesForce Information and Resources
Earlier this year Salesforce introduced Lightning to its Sales Cloud and Service Cloud. Now Salesforce is ready to add Marketing Cloud Lightning to the mix. The Marketing Cloud includes tools and solutions for advertising, emails, mobile and many other marketing tools. The added aspect of Lightning for Marketing is meant to streamline interactions with customers…

[INTERACTIVE INFOGRAPHIC] Putting Wearables to Work

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
Last year I covered the launch of Salesforce’s Apple Watch app, with the headline asking whether it’s good for business or a source for problems and confusion. Now, it seems that Salesforce wishes to answer this question! With an absolutely stunning interactive infographic, Salesforce unveils data from its recent report on the increase in use…

Salesforce Launches Government Cloud Lightning to Improve UX

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
The CRM giant, Salesforce has just launched their new innovative platform for government agencies. The platform is called Government Cloud Lightning and is aimed to give government agencies and contractors a better, more intuitive user experience. The goal is to allow these users to the ability to connect with “citizens, employees, partners and suppliers in…

Salesforce Lightning Experience

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
A Video Comparison: Transition to Salesforce Lightning Experience Salesforce Lightning Experience has been with us for a while, and got extensive coverage in this blog- even including a quick introduction video by Mr. Roy Gilad. Nevertheless, it’s always great to learn more and as this blog’s purpose is to give you the best Salesforce tips…

April’s Top Salesforce Articles

Posted by WalkMe Team on Posted in SalesForce Information and Resources
This month’s roundup has some of the best articles I’ve read in a while! most are short, informative and creatively written, but I’ve also included a couple of longer articles that thoroughly cover important issues. these articles were chosen carefully to create a list that will benefit both Administrators and Developers. Hope I did a…

How to Get the Most Out of Salesforce Custom Buttons

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
Salesforce’s custom buttons are great for improving the user’s experience. However, what we have seen is that these buttons are underutilized and often misunderstood or ignored. Let’s change that shall we? Simple buttons can be used to link objects together. The more complicated custom buttons can help to pre-populate different fields on new records or…

All You Need to Know When Importing Contacts Into Salesforce

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
In Salesforce, there are several ways of importing data. If you are familiar with how Salesforce works, you will find it much easier to import contacts, emails, and data from spreadsheets and other places. Importing contacts into Salesforce requires one to have a clear understanding or knowledge on how to integrate different data management software…

How to Create a Custom Object in Salesforce – Practical Tips

Posted by Amanda McDonnald on Posted in SalesForce Information and Resources
Most of the people are not aware of what custom objects is. A custom object is a database table whose properties are unique and can be used for automation. The field stores special data used by companies. If you want to track the usage of your organization, a custom report should be created with the…